I’ve had the pleasure of working with many senior living companies for the past 20 years. I’ve seen many thrive with cultures that retain great people and put technology to work in ways that lead to even greater success. I’ve also seen the opposite. I’ve seen technology be made the “scapegoat” for mismanaged and dysfunctional organizations that struggle to “solve” their problems with technology only to end up frustrated that it wasn’t the magic solution they’d hoped for.