Sophisticated Roles & Privileges
Every field within the Vitals interface has its own security level and accessibility can be customized to meet each users’ needs. Clients are able to manage each user’s security level by assigning access to designated areas of the Vitals solution. Custom settings can also be created for specific user roles.
Robust, Flexible Reporting
Our report library contains hundreds of reports that can be filtered and sorted on numerous data points. For company specific reporting needs, our development team can create custom reports. Our convenient report scheduling tool allows users to have reports automatically emailed to their inbox on a specific schedule.
On-site and Online Training
Live training sessions are offered for each module via an online webinar format or can be conducted on-site. Each training session is also recorded and provided to the client for future use. Customized trainings can be arranged to focus solely on reports, advanced functionality, or on an as needed basis.
In addition to our online training documents and videos, we have a dedicated technical support team that offers personalized assistance to all Vitals users. They can be reached online through our ticket system. We pride ourselves on having superior customer service by following up on all support requests promptly and courteously.
One of the hallmarks of Vitals is the ability to customize the electronic assessment to meet state specific regulations and compliancy. Our assessment tool allows individual questions to display based on the state and product type selected which is extremely beneficial for multi-state providers. Answers and comments provided on the assessment can also drive the individualized service plans and caregiver task sheets so data only needs to get entered once.
The VitalSigns Dashboard displays real-time Key Performance Indicators (KPIs) for each module on a single screen for easy access to data. The dashboard is fully customizable to display virtually any data field that is captured in Vitals. All of the metrics on the dashboard can be expanded to display the detail with on simple click.