Vitals Software allows us to track our customers from prospect to resident in a single integrated web-based solution. From lead management and census to resident care and billing, we were able to easily customize our data entry and assessment screens tailoring the software to meet our organization’s needs...Vitals simply makes our business run better. We are able to deliver better service with higher profitability because we use Vitals.The Content Optimization System matches content with context to create a highly personalized, relevant and meaningful customer experience.
Tim Buchanan | CEO, Legend Senior Living
Vitals was able to customize our nursing assessment to meet State specific regulations and compliance. As a result, we passed our survey with flying colors. The Surveyor was even impressed with Vitals! I couldn’t be happier.
Richard Pelletier | Owner, The Gables of Fitchburg
The Vitals team was instrumental in assisting my company through a recent acquisition. Their prompt attention and timely support helped ensure the transition was smooth and had minimal impact on the communities utilizing the Vitals program.
Frank Wehr | COO, Artis Senior Living
Over the years, we have utilized Vitals to develop several custom projects. Most recently we automated our residency agreements to pre-populate and created a workflow to have our levels of care & rate letters automatically produced. The team at Vitals are very easy to work with & are an exceptional business partner that we look forward to growing our business with.
Tim Lyons | CFO, Artis Senior Living
When it came time to automate our billing, Vitals delivered a turnkey solution allowing me to invoice our residents the first month we went live. A true testimony to the agility and commitment to service offered by the Vitals team.
Brenda Barber, Dominican Oaks
I’m constantly looking for ways to improve processes and create efficiencies so our nurses can spend less time on the computer and more time caring for our residents. The information that we enter ONCE into our assessment populates not only our resident care plan, but flows directly into the caregiver task sheets. There is no need to enter the same data multiple times in multiple places.
Francine O’Neill | VP of Resident Care, The Arbor Company