Great Care Takes Great Software

LOUISVILLE, Ky. & OVERLAND PARK, Kan.--(BUSINESS WIRE)--Vitals Software, a leading provider of senior living software applications for independent living, assisted living and memory care communities, and Creative Strategies, an innovator of medication and care management software for senior care, assisted living and corrections markets, announce a partnership to integrate and jointly market their technologies for the benefit of shared clients in the Senior Living Provider market.

When I was in school, some may have considered me "the class clown". At times it felt like I personified “negative disruption”. But now that I’m all grown up, I think I’ve figured out ways to channel my “disruptive” tendencies into what I call being "positively disruptive” (btw, I’m still the “class clown” - just for my family).

First things first ... this year has been a doozy, huh? Let's just get this out of the way - I mean - how can you talk about 2016 without mentioning a few things:

 Socks. We all buy them. We all wear them. And lucky for us, most are stretchy enough to fit just about any size foot. But, let's get to the point, you don't care about buying socks. 

All Risks, Ltd., the nation’s largest independent wholesale insurance brokerage firm, is pleased to announce that it has partnered with Vitals Software, a leading provider of operations management software tailored to assisted living facilities.  With decades of experience in the assisted living industry, Vitals Software is dedicated to adding value to providers of senior living services, from independent living operators to continuing care retirement communities (CCRCs).  Vitals Software has spent almost two decades perfecting its product offering, which includes a sales and marketing module (customer relationship management, or CRM), a comprehensive census management tool, a completely customizable assessment and care management solution, a best-in-class incident tracking and reporting tool, as well as a billing system that ties directly into all modules.  The solution can be fully deployed to maximize value to all areas of the operation, or deployed in stages to focus effort in critical areas of need.

Vitals Software, a leading provider of integrated software solutions for the senior living industry, is pleased to announce that they have successfully completed a server upgrade as part of their commitment to continuous improvement.  Vitals recently migrated to OnRamp as their new cloud-based data hosting environment.  “The upgrade to a new server was imperative in order for our organization to meet the needs of our significantly growing client-base,” explains Robert Mann, President of Vitals Software.  

I’ve had the pleasure of working with many senior living companies for the past 20 years. I’ve seen many thrive with cultures that retain great people and put technology to work in ways that lead to even greater success. I’ve also seen the opposite. I’ve seen technology be made the “scapegoat” for mismanaged and dysfunctional organizations that struggle to “solve” their problems with technology only to end up frustrated that it wasn’t the magic solution they’d hoped for.

Jeremiah Reynolds recently joined the team at Vitals Software as our Director of Business Development.  He has seven years of industry experience as an assisted living operator in Wisconsin, and as a software service provider for an eMAR solution.  Jeremiah's keen awareness of the needs of the end-user, as well as the needs of owner/operators, help us to build partnerships that will enhance the overall customer experience.

When it comes to senior living, professionals are traditionally the second most frequent source of referrals after friends and family.  Therefore, it is important to know who your top producing professionals are, and by this I mean professionals who are referring leads that convert to residents.