Great Care Takes Great Software

Robert Mann

Robert Mann

Recent Posts by Robert Mann:

Vitals | CareGrove Payment Processing Now Available

Vitals would like to introduce our new partnership with CareGrove, an automated solution for senior living payment processing allowing residents and families to pay their invoices directly with a credit card online, over the phone via community staff, or in person at the front desk.


"They are transparent on prices, quick to react and always available for questions. They are also very flexible and can accommodate any requests or customization in such a fast way! It is a pleasure to work with and recommend CareGrove."

- Florent Nestar, Discovery Senior Living

Spend time solving problems rather than manually depositing checks. Spend time launching new projects on increasing revenue rather than on inputting data.

With CareGrove and Vitals, residents can easily log in, view, and pay for their bills online. As the community administrator, you can easily batch import the data for your residents in our HIPAA compliant admin portal. The payments that residents make on bills can simply be exported and reconciled with your accounting tool as a cash receipt. Within a matter of time, your funds are automatically deposited into your bank.

Senior Living Benefits

  • Increased efficiencies with less time processing checks.

  • Reduced delinquencies with automated payments.

  • Fewer billing inquiries and reduced write-offs.

  • Better cash flow with real-time payout.

  • Accessible Payment option that makes it easier to close sales on the spot.

Call. Click. Or Logon today to see how Vitals and CareGrove can help your Senior Living operation run more effectively.


Topics: software integration announcement assisted living

Vitals | Hubspot Integration Updates



Topics: software integration announcement assisted living

Vitals Software and Creative Strategies Partner to Advance Resident Care and Revenue Optimization for Senior Living Providers

LOUISVILLE, Ky. & OVERLAND PARK, Kan.--(BUSINESS WIRE)--Vitals Software, a leading provider of senior living software applications for independent living, assisted living and memory care communities, and Creative Strategies, an innovator of medication and care management software for senior care, assisted living and corrections markets, announce a partnership to integrate and jointly market their technologies for the benefit of shared clients in the Senior Living Provider market.

Topics: announcement

Positively Disruptive

When I was in school, some may have considered me "the class clown". At times it felt like I personified “negative disruption”. But now that I’m all grown up, I think I’ve figured out ways to channel my “disruptive” tendencies into what I call being "positively disruptive” (btw, I’m still the “class clown” - just for my family).

Topics: software integration positively disruptive behavior

What a Year 2016, What a Year!

First things first ... this year has been a doozy, huh? Let's just get this out of the way - I mean - how can you talk about 2016 without mentioning a few things:

One-Size-Fits-All: Great for Socks; Bad for Assisted Living Software.

 Socks. We all buy them. We all wear them. And lucky for us, most are stretchy enough to fit just about any size foot. But, let's get to the point, you don't care about buying socks. 

Topics: software integration

Exceptional Support Is An Exceptional Privilege

I’m extremely humbled and I marvel each day with the level of trust that companies place in us. These aren’t just any companies. These are companies whose mere existence is to enrich the lives of the generations that have come before us. The generations that raised us, that served us long before we had the privilege of serving them. And in the smallest and in a somewhat disconnected way, I feel its the least we can do but to serve those who serve them.
Topics: CEO Messages

Technology, Culture & The Search for "Utopian" Software

I’ve had the pleasure of working with many senior living companies for the past 20 years. I’ve seen many thrive with cultures that retain great people and put technology to work in ways that lead to even greater success. I’ve also seen the opposite. I’ve seen technology be made the “scapegoat” for mismanaged and dysfunctional organizations that struggle to “solve” their problems with technology only to end up frustrated that it wasn’t the magic solution they’d hoped for.

Topics: CEO Messages

What Makes Our Senior Living Software Great Is You

One of the things I’m proudest of as CEO of Vitals Software is the broad success our clients experience utilizing our solutions. I’d be lying if I said this was all carefully scripted in advance, but the reality is that most of the success has come by simply listening and responding (don't tell our competition). Our culture is built entirely on each of our team members having a servant's heart and understanding that each of our clients have unique needs. The results have been remarkable. Our average client has been with us for over 10 years and has seen nearly every key busines metric improve during that time. 

Topics: CEO Messages