Great Care Takes Great Software

Exceptional Support Is An Exceptional Privilege

I’m extremely humbled and I marvel each day with the level of trust that companies place in us. These aren’t just any companies. These are companies whose mere existence is to enrich the lives of the generations that have come before us. The generations that raised us, that served us long before we had the privilege of serving them. And in the smallest and in a somewhat disconnected way, I feel its the least we can do but to serve those who serve them.
Topics: CEO Messages

Technology, Culture & The Search for "Utopian" Software

I’ve had the pleasure of working with many senior living companies for the past 20 years. I’ve seen many thrive with cultures that retain great people and put technology to work in ways that lead to even greater success. I’ve also seen the opposite. I’ve seen technology be made the “scapegoat” for mismanaged and dysfunctional organizations that struggle to “solve” their problems with technology only to end up frustrated that it wasn’t the magic solution they’d hoped for.

Topics: CEO Messages

What Makes Our Senior Living Software Great Is You

One of the things I’m proudest of as CEO of Vitals Software is the broad success our clients experience utilizing our solutions. I’d be lying if I said this was all carefully scripted in advance, but the reality is that most of the success has come by simply listening and responding (don't tell our competition). Our culture is built entirely on each of our team members having a servant's heart and understanding that each of our clients have unique needs. The results have been remarkable. Our average client has been with us for over 10 years and has seen nearly every key busines metric improve during that time. 

Topics: CEO Messages