by Robert Mann, on Jan 29, 2016 7:25:22 AM
I’ve had the pleasure of working with many senior living companies for the past 20 years. I’ve seen many thrive with cultures that retain great people and put technology to work in ways that lead to even greater success. I’ve also seen the opposite. I’ve seen technology be made the “scapegoat” for mismanaged and dysfunctional organizations that struggle to “solve” their problems with technology only to end up frustrated that it wasn’t the magic solution they’d hoped for.
by Robert Mann, on Aug 21, 2015 12:59:00 PM
One of the things I’m proudest of as CEO of Vitals Software is the broad success our clients experience utilizing our solutions. I’d be lying if I said this was all carefully scripted in advance, but the reality is that most of the success has come by simply listening and responding (don't tell our competition). Our culture is built entirely on each of our team members having a servant's heart and understanding that each of our clients have unique needs. The results have been remarkable. Our average client has been with us for over 10 years and has seen nearly every key busines metric improve during that time.
At Vitals, our people come from Assisted Living. We have a passion for what we do--always keeping an ear to what's going on in our industry. We want this to be a place for the industry to discuss topics that interest you. Have something to add to the conversation? Please comment and subscribe today!
Vitals Software allows us to track our customers from prospect to resident in a single integrated web-based solution. From lead management and census to resident care and billing, we were able to easily customize our data entry and assessment screens tailoring the software to meet our organization’s needs...Vitals simply makes our business run better. We are able to deliver better service with higher profitability because we use Vitals.
Tim Buchanan, CEO
Legend Senior Living